Communications
The Future of Business Communication: WhatsApp Business API
With the rise of instant messaging apps and the increasing popularity of smartphones, the way businesses communicate with customers has drastically changed. Gone are the
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Communications
What to Look for in an SMS Platform
When it comes to communicating with customers, SMS is an incredibly effective and efficient channel. It is quick and has a near 100% open rate
Communications
The Smart Way to Confirm: 3 Proven Techniques for Fraud Prevention via Messaging
As your business grows, so does the risk of fraud leading to the need for effective prevention techniques, especially when confirming transactions and authenticating customers.
Communications
Geopush and Geofence: A Powerful Tool for Pharmacies to Increase Customer Loyalty and Retention
For pharmacies, customer loyalty is paramount. That’s why they must use the most effective tools to keep customers engaged and coming back for more. Geopush
Communications
The Rise of Mobile Messaging in Customer Support: Why it’s the Preferred Choice
Customers demand fast, reliable service and support in today’s digital world. But what is the best way to provide that? Should your business offer phone
Communications
Be a Customer Experience Leader: These 4 Trends Will Get You There
In today’s digital world, customer experience (CX) is more important than ever. Customers expect an intuitive and seamless omnichannel experience they can access from any
Communications
Engaging With Customers Through Polls and Surveys
As a business owner, you want to have a pretty clear idea of who your customers are, including their age, demographic information, job, hobbies, or
Communications
What is NPS, and why is it so important?
Net Promoter Score (NPS) is a metric used in customer experience programs to track customer loyalty. Customers are the lifeblood of any business, and without
Communications
Playbook Telecom
Discover the power of mobile engagement with this playbook made exclusively for the telecom industry.
Communications
Your 3 Essentials for Profitable & Efficient Customer Engagement
Digital business has reached a tipping point, triggering a race to transform the way you talk to your customers or in consequence, be left out
