Net Promoter Score (NPS) is a metric used in customer experience programs to track customer loyalty. Customers are the lifeblood of any business, and without

On our blog, we’ve already shared the importance of offering a loyalty rewards program for retaining customers and rewarding loyal customers. But today, we have

Word of mouth marketing is a powerful way to use your loyal customers to your advantage. But what can you do if you want to

At Messangi — and in the business world — you hear a lot about having loyal customers and marketing towards your loyal customers. But how