Mobile Messaging

It's all about sending the right message at the right time

Businesses are increasingly using messaging as a preferred medium over calling to engage with customers on their mobile devices. Whether it’s sending a welcome message or checking a recent banking transaction, mobile messaging is reshaping customer interactions. Messaging is more of an immediate form of communication and it’s what the majority of people prefer. Implementing a successful mobile messaging strategy enhances customer relationships.

SMS MESSAGING

Send marketing SMS online through a web based SMS portal or transactional SMS via an SMS gateway API.

ONE TIME PASSWORDS

Verify users by sending a unique alphanumeric code to their mobile device.

EMAIL MARKETING & TRANSACTIONAL

Send marketing emails via dashboard or transactional emails via API

MOBILE PUSH NOTIFICATIONS

Get users back to your app with relevant highly visible messages

IT'S ALL IN THE NUMBERS

97%

of users use messaging at least once a day.

Source

60%

of users prefer messaging to interact with a company when needing service and support.

Source

66%

of internet users prefer messaging to receive communications from loyalty programs.

Source

OMNICHANNEL MESSAGING

Customers expect a seamless experience no matter where they engage with your brand. That’s why a centralized place to coordinate messages sent across all of your channels is essential for creating meaningful, personalized customer experiences to get the most of every message.

SMS

Push Notifications

Chat Apps

PERSONALIZATION

Segment messages by customer profile and behavior

AUTOMATION

Send messages triggered by customer interactions

CHANNEL COORDINATION

Set back up channels to get your messaged delivered

CONVERSATIONAL

Have interactive conversations with your customers

USE CASES

ONBOARDING

FRAUD ALERTS

KEYWORDS

OTP/2FA

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