Subscriber Engagement

Boost Subscriber Engagement & Drive Plan Purchases

Harness real-time data intelligence, gamified promotions, on-bill credits, and fully managed campaigns to captivate subscribers, increase ARPU, and strengthen loyalty.

Telco Subscriber Retention

Driving Loyalty Through Personalized Engagement

Carriers are under constant pressure to retain subscribers in a market saturated with competitive offers, but without a robust engagement strategy that’s personalized, exciting, and easy to deploy, they risk losing high-value subscribers and missing out on valuable upsell opportunities due to challenges like:

High Churn & Price Sensitivity

Customers switch carriers when they don’t see immediate, tangible benefits.

Generic, Untargeted Promotions

Mass marketing messages miss opportunities for upsells and cross-sells.

Complex Engagement Logistics

Creating, managing, and analyzing interactive campaigns can overwhelm operator teams.

Why Choose Messangi

A Complete Engagement Platform Built for Telco Success

Our Subscriber Engagement Solutions combine data intelligence, gamification, Direct Carrier Billing (DCB) credits, and managed services to deliver personalized promotions that truly resonate. Here’s how we stand out:

End-to-End Managed Service

Real-Time Data Triggers

Gamified Experiences

On-Bill Rewards

Custom Reporting & Analytics

End-to-End Managed Service

From creative campaign design to setup and day-to-day management, we handle it all—reducing the workload on your internal teams.

Real-Time Data Triggers

Gamified Experiences

On-Bill Rewards

Custom Reporting & Analytics

our solution

Boost Subscriber Engagement

Engage, reward, and retain telco subscribers with data-driven campaigns, gamified promos, and seamless rewards—delivered across every channel.

Data Integration & Triggering
Gamified Promotions
DCB-Enabled Rewards
Omnichannel Delivery
Fully Managed Service & Custom Reports

Seamless Feeds: Integrate existing purchase and usage data to identify the best engagement opportunities.

Automated Campaigns: Trigger promotions when subscribers approach renewal, exceed usage, or reach custom milestones.

HTML5 Engagement: Excite subscribers with scratch cards, spin-to-win, or puzzle reveals—all fully brandable.

Smart Prize Distribution: Use our algorithm for random, fair, and transparent rewards that keep subscribers coming back.

On-Bill Credits: Instantly apply incentives, like airtime credits or bonus data, directly to user accounts.

Frictionless Redemption: Subscribers see immediate benefits, driving higher satisfaction and loyalty.

Multi-Channel Reach: Deploy via SMS, WhatsApp, email, or push notifications to engage users wherever they prefer.

Consistent Brand Experience: Keep messaging cohesive across channels, reinforcing brand trust and recognition.

Creative & Operations: Our team handles everything—campaign setup, scheduling, monitoring, and daily operations.

Real-Time Analytics: Track performance, measure ROI, and build custom dashboards to gain actionable insights—without burdening your internal teams.

telecom expertise

Proven Results

Trusted by leading carriers to reduce churn and drive plan purchases through advanced engagement strategies.

Multi-language, multi-currency support and region-specific compliance capabilities let you localize offers for maximum relevance.

We manage technical integrations, content updates, random prize distribution, and reporting so your teams can focus on core business.

Our infrastructure accommodates niche markets and large-scale rollouts, ensuring dependable performance and regulatory compliance.

With gamification, data triggers, on-bill credits, and real-time analytics all in one solution, you don’t need separate vendors or patchwork tools.