ENGAGING

Advice, opinion and mobile marketing expertise from the Messangi team.

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As a business owner, you want to have a pretty clear idea of who your customers are, including their age, demographic information, job, hobbies, or interests. All of this information

What is NPS, and why is it so important?

Net Promoter Score (NPS) is a metric used in customer experience programs to track customer loyalty. Customers are the lifeblood of any business, and without satisfied customers, you won’t have

Top tips for loyalty marketing

On our blog, we’ve already shared the importance of offering a loyalty rewards program for retaining customers and rewarding loyal customers. But today, we have some top tips to effectively

Customer Satisfaction

Customer satisfaction always ranks as a top business priority. However, as the pandemic disrupted supply chains and exacerbated staffing issues, many businesses struggled to deliver the experience their customers were

Send messages that arrive at exactly the right time on the right channel — to alert customers to new deposits, payments due, special offers and more. Our Platform gives you

Word of mouth marketing is a powerful way to use your loyal customers to your advantage. But what can you do if you want to increase your customers’ engagement and