BLOG
Subscribe for updates
The achievement of Messangi Select Partner WhatsApp represents an important milestone in our evolution as a multi-channel communications provider. We are pleased to announce that Messangi has been promoted to
Messangi is proud to announce that we have been officially recognized as a WhatsApp for Business Technical, Certified Company, an accreditation granted by Meta to partners who demonstrate strong technical
Introduction Key Points What Is Email Deliverability? Email deliverability refers to the likelihood that your emails will reach your recipient’s inbox instead of being blocked or sent to the spam
Introduction Setting up a WhatsApp Business Account (WABA) is the first step toward engaging your customers through the Messangi platform. Depending on your technical expertise and need for support, there
Introduction B2B companies thrive on relationships, clarity, and speed of response. Traditional email or phone communication often creates friction and delays. WhatsApp offers B2B teams a faster, more engaging way
Introduction:If your customer service still depends on phone queues or email threads, you’re feeling the strain.Agents are overwhelmed. Customers are frustrated. And the same questions keep showing up every day.The
Introduction:In financial services, every second of silence feels like a missed opportunity—or worse, a risk.When customers reach out with concerns about their accounts, payments, or policies, they expect fast, clear,
Introduction:In many organizations, communication hasn’t evolved at the pace of their operations.Messages still go out through printed letters, one-off emails, or manual phone calls.Sometimes, multiple departments rely on outdated systems,
Introduction Contact centers face growing pressure to respond faster, scale smarter, and deliver a better customer experience. Traditional phone and email channels struggle to meet modern expectations for real-time interaction.
Introduction Telecom operators are evolving beyond connectivity into digital service providers. CPaaS—Communications Platform as a Service—has become a must-have for offering scalable messaging to business clients. However, choosing the right
Introduction: A green badge means more than just verification—it means trust. Customers are more likely to engage when they know who’s messaging them. In a world of scams and spam,
Introduction Every digital interaction is a chance to deliver value and build loyalty. Managing these interactions across multiple channels can be complex and inefficient. A CPaaS platform simplifies that process
