Keeping current customers costs much less and is easier than acquiring new ones.
Nearly 80% of your revenue comes from 20% of your clients. If this holds true, we can provide the right solution to build brand loyalty. Successful Loyalty Programs today are turning occasional consumers into loyal ones, thanks to a Digital Loyalty Mobile Solution.
CUSTOMER LOYALTY IN YOUR HANDS
The customer experience doesn’t end with a conversion, unless the experience and the product did not meet the benefit exchange customers expected. Winning a client is just the first step in a customer journey. Businesses need to implement a digital loyalty strategy to drive repeat purchase and provide seamless experiences to generate word-of-mouth. Reward customers and you’ll keep them coming back.
IT'S ALL IN THE NUMBERS
of consumers are more likely to continue doing business with companies that have a loyalty program
of consumers between ages 18 and 34 tend to shop more frequently at stores where they earn rewards
of consumers prefer accessing loyalty program information through digital channels like sms, apps, and mobile wallet
DIGITAL LOYALTY + MESSANGI
Consumers now expect seamless digital experiences and rewards for their loyalty. Messangi can help you add the digital loyalty factor customized to your business’ customer journey.
Keep in mind that digital loyalty is all about personalization, convenience, and incentives.
DIGITAL LOYALTY CARDS
Consumers lives revolve around their phones. Get rid of plastic cards and take advantage of alternative digital channels like mobile wallet and landing pages.
All businesses have different metrics to measure customer loyalty. Configure your point-based rewards program based on visits, purchase and spending habits.
The simplest way to reward loyalty is by giving consumers free prizes. You can integrate directly to your inventory to give out gifts once customers reach the target point.
Messages and rewards need to be memorable and worthy. You need to send perks and messages based on user profile and behaviour, to ensure the highest engagement.
DELIVER ENGAGING EXPERIENCES
Build your most innovative customer engagement strategies